Subscription Policy

📜 Subscription Policy

Thank you for choosing GlowCare. Our subscription service is designed to offer you convenience, value, and access to your favourite products with flexible delivery and payment options. Before enrolling in a subscription, please read the following terms carefully.

📝 1. What is a Subscription

By subscribing, you authorise GlowCare to charge your payment method automatically at the frequency you selected (e.g., monthly, bi-monthly, quarterly) for the products included in your plan. Your subscription will continue until you cancel in accordance with these terms.

🔄 2. Subscription Benefits

  • Enjoy discounted pricing compared to one-time purchases.

  • Receive automatic shipments without needing to place a new order each time.

  • Both you and GlowCare benefit from consistency and predictability.

🛠️ 3. How It Works

  • Choose the subscription plan on our product page and complete checkout.

  • Your account will be created or updated with subscription details (frequency, items, payment method).

  • You’ll receive a confirmation email including shipment schedule and payment information.

  • On each billing date, we will charge the payment method on file, prepare the shipment, and send you a notification with tracking information.

  • You may log into your account to adjust your subscription (skip, pause, modify quantity) until the next billing cycle cut-off date.

⏸️ 4. Skipping, Pausing or Changing Your Subscription

You have full flexibility:

  • Skip: Skip a shipment without cancelling the subscription (subject to your plan’s cut-off terms).

  • Pause: Temporarily suspend your subscription and resume later.

  • Modify: Change products, frequency, quantity or delivery address.
    To make any of these changes, please update your subscription details in your account dashboard or contact us at info@tryglowcare.com at least 7 days before your next scheduled shipment.

❌ 5. Cancelling Your Subscription

  • You may cancel at any time without penalty, as long as you request cancellation before the billing next date.

  • Go to your account settings and click “Cancel Subscription” or email info@tryglowcare.com with your subscription ID.

  • Once cancelled, no further renewals will occur; you will receive any shipment already processed but will not be charged again.

  • If you have an active subscription, the terms of our standard refund & return policy apply for individual shipments.

💳 6. Payment & Pricing

  • Subscription pricing is clearly shown at signup and may differ from one-time purchase pricing.

  • We reserve the right to update pricing; you will be notified at least [insert timeframe] ahead of your next billing cycle if a change occurs.

  • You agree that the payment method you provide is valid, authorized, and that we may store and process it for recurring payments.

📦 7. Shipping & Delivery

  • Shipping terms for subscription orders follow the same guidelines as our standard Shipping Policy.

  • Each automatic shipment will be treated as a new order for processing and dispatch.

  • Estimated delivery times and shipping fees (if any) are clearly shown during signup.

📞 8. Customer Support

For any questions, changes or issues with your subscription, reach us at:
📧 info@tryglowcare.com

Our team is available to help you manage your account and ensure your subscription experience is seamless.

🔄 9. Changes to this Policy

We may update or modify this Subscription Policy from time to time to reflect changes in business practices, legislation, or to improve the experience.
Updated versions will be published here with a new “Last updated” date.